Terms of service

Terms of Service – Mouka

Effective Date: 8/1/2025

Welcome to Mouka! By accessing or using our website www.moukacakes.com, placing an order, or interacting with our services, you agree to the following terms. Please read them carefully.

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Use of Our Website

This website and its content are intended for personal, non-commercial use. You may not copy, reproduce, distribute, or exploit any part of the site without written permission.

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Product Information

All our cookies are handmade in small batches. Photos shown on our website and social media may slightly differ from the product you receive due to natural variations.
We are not a nut-free or allergen-free kitchen.

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Orders & Payments

All payments are processed securely via [Shopify/Stripe/PayPal].
We reserve the right to refuse or cancel any order at our discretion.

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Shipping

We currently ship to Puerto Rico and the United States. Once an order leaves our kitchen, we are not responsible for delays or damages caused by the carrier.

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Refunds & Returns

Due to the perishable nature of our products, we do not accept returns or refunds.
If your encountered an issue with your order please contact us within 24 hours of delivery at moukacakes@gmail.com and let us know what's going on. We will do our best to make it right. 

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Privacy

Your information is safe with us. We only collect what’s necessary to fulfill your order and never share your data with third parties. For more, please read our [Privacy Policy].

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Limitation of Liability

Mouka is not liable for any indirect or incidental damages that may arise from the use of our site or products.

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Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with the updated effective date.

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Contact Us

Questions? Reach out to us at:
📧 moukacakes@gmail.com
📍 Based in Florida – Shipping nationwide